FAQ

  • Returns policy

    At Glasgow Holistic Massage, we take pride in offering high-quality wellness experiences. As our services are personalised and time-based, we do not offer refunds on massage treatments or packages once they have been booked and attended. However, we strive to accommodate our clients as best as possible in the following cases:

    1. Gift Vouchers & Prepaid Packages:

    Gift vouchers are non-refundable but can be transferred to another recipient.

    Packages are valid for [insert timeframe, e.g., 12 months] from the date of purchase and cannot be exchanged for cash.

    2. Cancellations & Rescheduling:

    Appointments cancelled with at least 24 hours’ notice can be rescheduled at no extra charge.

    Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee of [insert fee if applicable].

    No-shows or last-minute cancellations (within 2 hours of the appointment) will result in the full session charge.

    3. Defective or Incorrect Purchases (Retail Items Only):

    If you purchase a wellness product (such as aromatherapy oils) and receive a defective or incorrect item, please contact us within 7 days for an exchange.

  • This is a frequently asked question?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • This is a frequently asked question?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • This is a frequently asked question?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • This is a frequently asked question?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • This is a frequently asked question?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.